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Sift Exposes New Telegram Fraud Scheme to Exploit Restaurants and Food Delivery Apps

 

As the popularity of food delivery apps is increasing with each passing day so is the revenue,  as a consequence, these apps have been on the hit list of scammers. Sift, a US-based digital trust and safety firm has stated that it has spotted a fraud scheme where scammers leverage the chatting app Telegram to steal from restaurants and food delivery apps.

Sift’s Digital Trust and Safety experts discovered that threat actors are promoting their services on Telegram forums to buy food and beverage orders at steep discounts, using stolen payment information on behalf of clients.

The methodology used by fraudsters

Professional scammers advertise in Telegram forums, such as ‘Fraud Market’ that they can illicitly buy food and beverage orders at a steep discount, typically 60-75% off. Diners who are tempted to take advantage of this offer direct-message the scammers along with a screenshot of their food app shopping cart and their delivery address to place the order.

The scammer accepts the order and the diner pays the scammer using cryptocurrency such as Bitcoin or Ethereum via PayPal, Venmo, or Cash App and the scammer covers the whole cost via a new account, stolen credit card information, or a hacked account.

Brittany Allen, trust and safety architect at Sift explained that “the Dark Web can be difficult to access and with frequent marketplace shutdowns by law enforcement, bad actors are looking for new places to commit a crime. End-to-end encrypted messaging platforms like Telegram are attractive options as they are more accessible and it is easier to go undetected when committing low-level fraud.”

Sift experts disclosed that from the third quarter to the fourth quarter of 2020 there was a 14% increment in payment scams targeting restaurants and food delivery apps. This is not the first scheme that Sift experts have uncovered to exploit the restaurants and food delivery services.

Zomato successfully tests its drone technology

E-commerce companies and food-delivery platforms are globally believed to be among the first adopters of drone-based delivery.

Zomato, the online ordering and food delivery platform, on Wednesday announced that it has successfully tested its drone delivery technology. The test, which was conducted using a hybrid drone, was a part of the company's attempts to reduce the time taken to make a food delivery to its customers.

The first test saw Zomato make a drone-based food package delivery under restricted conditions, covering 5 km in 10 minutes and at peak speed of 80 kmph.

"The drone was tested last week at one of the remote sites approved by the DGCA. Such tests are done at very remote sites which are especially designed to conduct such tests," Zomato told IANS.

It comes months after Gurgaon-headquartered firm had acquired Lucknow-based drone startup TechEagle to reduce food delivery times and solve other issues like pollution and traffic. Zomato also revealed that it is forming a consortium as per Director General of Civil Aviation (DGCA) guidelines to carry out experimental Beyond Visual Line of Sight (BVLOS) drone operations.

However, the food aggregator did not reveal the exact location where the drone delivered the package.

According to the notification issued by Director General of Civil Aviation (DGCA) on May 13, interested companies have been asked to submit an Expression of Interest (EOI) to the DGCA for conducting experimental Beyond Visual Line of Sight operations (BVLOS) of Remotely Piloted Aircraft Systems (RPAS)/Unmanned Aircraft Systems (UAS).

Currently, while regulations prohibit payload carriage on drones along with disallowing drone operations outside visual line of sight, the government — while announcing rules for unmanned aerial vehicles (UAV) in August last — had said that the norms will be evolved with time as and when companies are able to exhibit newer technologies.

"The only possible way to reduce the average 30 minutes to 15 minutes is to take the aerial route. Roads are not efficient for very fast deliveries.