Hilton Worldwide Holdings, Inc., an American global hospitality company formerly known as Hilton Worldwide and Hilton Hotels Corporation, has started its investigation after a security researcher Brian Krebs claimed that some hackers had compromised credit card data in gift shops and restaurants at a “large number” of Hilton Hotel and franchise properties across the United States.
The researcher said that the hackers broke into point-of-sale machines.
However, it is not clear that how many Hilton properties might get affected by the incident, that might have happened date back to November 2014, and may still be ongoing.
“In August, Visa sent confidential alerts to numerous financial institutions warning of a breach at a brick-and-mortar entity that is known to have extended from April 21, 2015 to July 27, 2015. The alerts to each bank included card numbers that were suspected of being compromised, but per Visa policy those notifications did not name the breached entity,” the researcher added.
He said that other five different banks had said that the common point-of-purchase for cards included in that alert had only one commonality. They were all were used at Hilton properties, including the company’s flagship Hilton locations as well as Embassy Suites, Doubletree, Hampton Inn and Suites, and the upscale Waldorf Astoria Hotels & Resorts.
“Hilton Worldwide is strongly committed to protecting our customers’ credit card information,” the company said in a statement. “We have many systems in place and work with some of the top experts in the field to address data security. Unfortunately the possibility of fraudulent credit card activity is all too common for every company in today’s marketplace. We take any potential issue very seriously, and we are looking into this matter.”